FAQ
FAQ50 frequently asked questions about our Matsudo-Shinden coffee roastery — by category.
Visit & access from Matsudo, Yabashira, Tokiwadaira and Goko
Do I need a reservation?+
As a direct-sales roastery, walk-ins are welcome with no reservation. For large quantities or gifts, please contact us in advance.
Where are you located?+
We are at 6-2 Keiyo Distribution Center, 24 Matsudo-Shinden, Matsudo City, Chiba 270-2241.
Nearest station?+
We are in the Shin-Keisei line area, easy to reach by car from Yabashira and Tokiwadaira.
Is there parking?+
Yes, there is parking within the Keiyo Distribution Center, so it is convenient by car.
Opening hours?+
Open Monday to Saturday, 10:00-15:30. Please check Instagram for the latest open days.
Closed days?+
Open days may change. Please check the latest info on Instagram (@slowcoffee_matsudo).
Accessible from Yabashira?+
Yes, we are easy to reach by car from the Yabashira, Tokiwadaira and Goko areas.
Is it far from Matsudo station?+
We are in the Matsudo-Shinden area; coming by car is convenient.
Where in the Keiyo Distribution Center are you?+
We are at Keiyo Distribution Center 6-2. There is parking within the center, convenient for driving.
Is the train or bus more convenient?+
We're in the Shinkeisei Line area, but driving is the most convenient. For public transport, please check Instagram for the latest details.
Fair-trade and organic coffee beans
What coffee do you offer?+
We offer fair-trade, organic coffee, roasted in-house in Japan.
What is coffee?+
coffee has clear origin, processing and high quality. We choose beans whose background we can stand behind.
What is fair trade?+
Trade that pays producers fairly and protects their livelihoods and the environment - a value we have held since 2000.
Are the beans organic?+
Yes, the beans we import are organic as a rule.
Which beans are popular?+
Our Yirgacheffe and natural-process beans are highly rated in reviews.
Recommendation for beginners?+
We recommend starting with an easy-drinking blend. Our staff are happy to help.
Where are the beans from?+
We carefully select beans from Ethiopia, Colombia, Timor-Leste and other regions worldwide.
Do you have blends?+
Yes, we offer original blends such as our Sloko Blend and Empathy Blend.
Seasonal beans?+
Our lineup changes with the seasons. We post the latest arrivals on our web shop.
Roasting & Grind
Do you roast in-house?+
Yes. We roast in-house at our Matsudo-Shinden roastery.
Is it direct-fire roasting?+
We roast slowly over direct fire to bring out a rich, fragrant cup.
Can I choose the roast level?+
We offer everything from light to dark roasts by variety. Just tell us your preference.
Can I choose the grind?+
We adjust the grind to match your brewing equipment.
Can I buy whole beans?+
You can choose whole beans or have them ground - whichever you prefer.
Can I buy by weight?+
We sell by the gram in any amount you like. Just let us know.
Enjoying coffee
Recommended equipment?+
Paper drip is easy and recommended. We can suggest gear to suit your taste.
Good for iced coffee?+
Dark roasts pair well with iced coffee. We can also advise on cold-brew beans.
Can I make cold brew?+
We can recommend beans well-suited to cold brew. Feel free to ask.
Decaf
Do you have decaf?+
We carry flavorful decaf, popular even with expecting mothers and those mindful of caffeine.
Does decaf taste worse?+
We carefully select decaf that keeps its flavor. Please try it at an in-store tasting.
Buying beans direct and by weight
Can I taste before buying?+
Yes, tasting is available in-store, so you can choose the beans that suit your taste.
What is the price range?+
It varies by variety. Please see in-store or our online store for details.
Payment methods?+
Please check in-store for accepted payment methods.
How should I store beans?+
Freshly roasted beans change flavor easily, so keep them sealed in a cool, dark place and enjoy soon.
How long do beans keep?+
Please enjoy them as soon as possible. We are happy to advise on storage in-store.
Online orders, nationwide shipping and gifts
Can I buy online?+
Yes. Our online store ships nationwide.
How long is shipping?+
It depends on roasting and dispatch timing. Please see the online store for details.
Can it be used as a gift?+
Coffee beans make a great gift. Please ask in-store for details.
Gift wrapping available?+
Please ask in-store or by inquiry about gift wrapping.
Bulk or commercial orders?+
We also handle bulk and commercial orders. Please contact us.
Wholesale to cafes?+
We offer wholesale as well. Please contact us for terms.
About our local coffee shop
Do you sell equipment?+
Please check in-store for current equipment availability.
Can I come with children?+
We are a direct-sales roastery. Please feel free to ask in-store about visiting.
Are pets allowed?+
Please check in-store or by inquiry regarding pets.
Who are your customers?+
A wide range of customers, from those wanting a great cup at home to people looking for gifts.
Do you have social media?+
We post on Instagram (@slowcoffee_matsudo) and Facebook.
How can I contact you?+
By phone (047-331-5208), email (info@slowslowslow.com), or our website contact form.
What is your concept?+
Coffee that takes responsibility for both flavor and the story behind it, sharing the joy and hope of living.
How do I get there from the nearest station?+
The shop is easy to reach by car from the Yabashira, Tokiwadaira and Goko areas along the Shin-Keisei line. There is parking within the Keiyo Distribution Center.
Can I buy from outside the area?+
We ship nationwide from our online store, and we also offer sample sets and tasting sets.